Refund Policy

Thank you for shopping at Laam Wear.

If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Your Order Cancellation Rights

You are entitled to return or exchange your order that has been shipped and received within 3 days.

In order to get your right of return/refund, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By email: support@laamwear.com
On social media pages (Instagram/Facebook) linked in the contact page.

We will refund your money in no later than 14 days from the day on which we receive the returned items (in good same as received condition). We will only deduct the shipping fees noted in your order.

Conditions for Refunds/Exchanges.

In order for the Goods to be eligible for a return/exchange, please make sure that:

The items were purchased in the last 3 days.
The items are unused and in their good condition.
The items are in their original packaging.

The following items cannot be returned/exchanged:

The supply of items made to Your specifications or clearly personalized.
The supply of items which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of items which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery, like (headwear).
In case of exchange, you will only be charged with extra shipping fees and/if there's price difference between your second and first orders.

We have the right to refuse returns of any merchandise that does not meet the above return/exchange conditions.

Only regular priced Items may be refunded/exchanged. Unfortunately, Items on sale cannot be refunded/exchanged.

Returning/Exchanging Process:

You are responsible for the cost and risk of returning the Items to us. You should send the Items at the following address:

Will send somebody to pick the product up or send you by email where to send it.

(If outside Egypt) We cannot be held responsible for Items damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the items or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: